The following terms and conditions apply to Delegates that book onto events, seminars, training workshops and conferences delivered by any company that is part of Xperiology Ltd.
1. Non attendance
1.1 If you are unable to attend, you may send a substitute at no extra cost, provided that you notify us of the change.
1.2 If you fail to notify us of the change we will charge for an additional place.
1.3 In the event of non attendance you will be liable for the full cost of the place.
2. Cancellation charges will apply
2.1 Up until 60 days prior to the event, full refund will be offered net of credit card fees.
2.2 Within 60 days prior to the event, 100% of the booking cost will apply.
3. Payment Terms
3.1 Payment terms are stated on your invoice. Payment is required to allow entry to the event. Where payment has not been made by the time of the event the ticket will be cancelled but the full booking cost will remain due.
4.1 Xperiology may arrange for photographs and/or video footage to be taken at events and used for promotional purposes. This may include printed documents or media, editorial coverage, advertising press and use on the internet.
4.2 Delegates who do not wish for their image to be used in this manner must notify us prior to the event.
5. Data Protection
5.1 By submitting registration details, Delegates agree to allow Xperiology Ltd and companies associated with the event to contact you as required for the organisation and administration of the event.
6. Events beyond our control
6.1 If the event is cancelled due to circumstances beyond our control, the full cost of the ticket will be refunded.
6.2 However, Xperiology Ltd will not be liable for any other costs incurred by delegates.
Please contact our team if you have any questions.